If you've forgotten your password for the TN ESA Platform, don't worry. This guide is designed to help you reset it easily, even if you're not very familiar with technology. Here’s how you can regain access to your account.

1. Go to the Login Page: First, open your web browser (like Google Chrome, Safari, or Firefox) and navigate to the TN ESA Platform login page.

2. Find the 'Forgot Your Password' Option: On the login page, look for a link or a button that says “Forgot Your Password” and click on it. This option is usually found near the space where you would normally enter your password.

3. Enter Your Email: You will be prompted to enter the email address you used to create your account on the TN ESA Platform. Make sure to type in your email correctly.

4. Check Your Email: After you submit your email, check your email inbox. You should receive an email from the TN ESA Platform with instructions on how to reset your password. If you don't see the email, check your spam or junk folder.

5. Follow the Instructions: Open the email and follow the instructions provided to create a new password. These steps will guide you through the process and help you regain access to your account.

6. Need Help?: If you encounter any difficulties during this process or have other questions, please submit a support request through our Zendesk portal. You can find the link to Zendesk on the TN ESA Platform or in the help section.

Remember, we are here to help you every step of the way. Don’t hesitate to reach out if you need support!

Updated December 13, 2023 15:52